phe5hso hlth mgt strat
HEALTH MANAGEMENT STRATEGY AND OPERATIONS
PHE5HSO
Not currently offered
Credit points: 15
Subject outline
In this subject students examine the strategic decisions, actions and leadership that determine the success of health service organisations. To achieve this, students will focus on the health care system and organisations from the strategic planning and management viewpoint, as well as covering marketing fundamentals and key components of operations management and research essential for decision analysis. Major issues and trends with an impact on the strategic and operations management of health services organisations will be discussed. This subject is designed for the student to use much of the material previously covered in other subjects, as well as healthcare management experience to further develop the skills to deal with real life strategic and operational situations. Practical health services management problems relating to strategic planning and management, marketing and operations management are addressed through group projects and exercises.
SchoolSchool of Psychology & Public Health
Credit points15
Subject Co-ordinatorSandra Leggat
Available to Study Abroad StudentsYes
Subject year levelYear Level 5 - Masters
Exchange StudentsYes
Subject particulars
Subject rules
Prerequisites PHE5HOR
Co-requisitesN/A
Incompatible subjectsN/A
Equivalent subjectsN/A
Special conditions Offered subject to sufficient enrolment numbers.
Learning resources
Readings
| Resource Type | Title | Resource Requirement | Author and Year | Publisher |
|---|---|---|---|---|
| Readings | PHE4HSO subject manual. | Recommended | Leggat, S 2015 | LATROBE UNIVERSITY |
| Readings | Leading and Managing Health Services | Recommended | Day GE & Leggat SG, 2015 | Cambridge |
| Readings | Principles of service marketing. | Preliminary | Palmer, A. | MCGRAW HILL. |
| Readings | The strategic health care manager. | Preliminary | Stevens, G. | JOSSEY BASS. |
Graduate capabilities & intended learning outcomes
01. Develop, implement and evaluate a strategic plan for a service, department or organisation.
- Activities:
- Online group activities, LMS resources
- Related graduate capabilities and elements:
- Literacies and Communication Skills(Writing,Quantitative Literacy)
- Literacies and Communication Skills(Writing,Quantitative Literacy)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving,Inquiry/Research)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving,Inquiry/Research)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving,Inquiry/Research)
- Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)
02. Adapt marketing tools and techniques to the health care sector to improve planning and delivery of health care services.
- Activities:
- Online group activities, market research assignment, LMS resources
- Related graduate capabilities and elements:
- Literacies and Communication Skills(Writing,Quantitative Literacy)
- Literacies and Communication Skills(Writing,Quantitative Literacy)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving,Inquiry/Research)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving,Inquiry/Research)
- Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)
03. Complete a process or value stream map to critically analyse a relevant service and make recommendations for improvement
- Activities:
- Online group activities, operations management assignment, LMS resources
- Related graduate capabilities and elements:
- Literacies and Communication Skills(Writing,Quantitative Literacy)
- Literacies and Communication Skills(Writing,Quantitative Literacy)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving,Inquiry/Research)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving,Inquiry/Research)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving,Inquiry/Research)
- Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)
04. Evaluate and recommend appropriate operations management tools and techniques for use in your organisation and plan for implementation.
- Activities:
- Online group activities, operations management assignment, LMS resources
- Related graduate capabilities and elements:
- Literacies and Communication Skills(Writing,Quantitative Literacy)
- Literacies and Communication Skills(Writing,Quantitative Literacy)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving,Inquiry/Research)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving,Inquiry/Research)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving,Inquiry/Research)
- Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)
Subject options
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