phe3cos comm skills in health
COMMUNICATION SKILLS IN HEALTHCARE
PHE3COS
2017
Credit points: 15
Subject outline
In this subject students will be provided with a strong foundation in the principles, methods and application of communication skills required in a variety of healthcare settings. Students will be able to identify and differentiate between a range of counselling and communication skills, and will be able to successfully apply the appropriate skills to a number of simulated cases. The subject will provide an introduction to communication requirements specific to healthcare, and it is expected that students will integrate these skills in the classroom and during concurrent and future industry placements.
SchoolLa Trobe Rural Health School
Credit points15
Subject Co-ordinatorSusan Furness
Available to Study Abroad StudentsYes
Subject year levelYear Level 3 - UG
Exchange StudentsYes
Subject particulars
Subject rules
Prerequisites For Bachelor of Health Sciences students enrolled at Bendigo - PHE1SDH and PHE1IDH, or enrolment in HZPPNB or HZPPHB or HZHSOB or HZHPDB or HZHSSB or HBPHPB or enrolment in RBAOE or RBANT or EBOEE or EBNRE or EVEDB . Other students required Subject Coordinator's approval
Co-requisitesN/A
Incompatible subjectsN/A
Equivalent subjectsN/A
Special conditionsN/A
Learning resources
Readings
| Resource Type | Title | Resource Requirement | Author and Year | Publisher |
|---|---|---|---|---|
| Readings | The critically reflective practitioner | Recommended | Thompson S and thompson,N (2008) | PALGRAVE MACMILLAN: BASINGSTOKE, HANTS. |
| Readings | Theory and practice of counselling and psychotherapy | Recommended | Corey, G 2009 | 8TH EDN, THOMSON BROOKS/COLE, BELMONT, CA. |
Graduate capabilities & intended learning outcomes
01. Identify a number of communication and counselling techniques and apply these to both simulated and actual scenarios relating to your discipline
- Activities:
- Lectures, tutorials, role- plays, critical self reflection, group discussions
- Related graduate capabilities and elements:
- Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
- Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
- Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)
02. Assimilate information and communicate it clearly as appropriate for distinct population groups
- Activities:
- Role-plays, case scenarios, video assessment, group discussions
- Related graduate capabilities and elements:
- Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
- Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
- Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)
03. Successfully negotiate crisis interventions using advanced verbal and non-verbal communication strategies
- Activities:
- Role-plays, skills assessment, case scenarios, group discussions, video assessment
- Related graduate capabilities and elements:
- Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
- Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)
04. Competently employ an empathetic approach while conveying information of a life altering nature to both individuals and groups
- Activities:
- Role-plays, skills assessment, video assessment, group work, critical self-reflection
- Related graduate capabilities and elements:
- Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
- Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)
05. Identify and discuss a range of barriers to successful communication, and formulate plans to overcome them in a variety of healthcare settings
- Activities:
- Role-plays, video assessments, group work and discussions, critical self-reflection
- Related graduate capabilities and elements:
- Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
- Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
- Literacies and Communication Skills(Writing,Speaking,Cultural Literacy)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
- Inquiry and Analytical Skills(Critical Thinking,Creative Problem-solving)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Personal and Professional Skills(Teamwork including leadership and working in groups,Autonomy and independence,Ethical behaviour,Adaptability Skills)
- Discipline -Specific Knowledge and Skills(Discipline-Specific Knowledge and Skills)
Subject options
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Bendigo, 2017, Semester 1, Day
Overview
Online enrolmentYes
Maximum enrolment sizeN/A
Enrolment information
Subject Instance Co-ordinatorSusan Furness
Class requirements
LectureWeek: 10 - 22
One 1.0 hours lecture per week on weekdays during the day from week 10 to week 22 and delivered via blended.
"One 1-hour lecture per week."
TutorialWeek: 10 - 22
One 2.0 hours tutorial per week on weekdays during the day from week 10 to week 22 and delivered via blended.
"One 2-hour tutorial per week. (Total of 4 tutorial groups for subject: 2 for paramedicine students and 2 for public health/other)."
Assessments
| Assessment element | Comments | % | ILO* |
|---|---|---|---|
| Online Discussion Forum (250 words) | 10 | 01, 02, 03, 04, 05 | |
| Recording of challenging communications scenario (1500 words equivalent) | 40 | 01, 02, 03, 04, 05 | |
| Individual critical appraisal (750 words) | 30 | 05 | |
| Progressive journaling activity (1500 words) | 20 | 02, 04, 05 |