Learning Management System (LMS)

Our Learning Management System (LMS) is Moodle. This system may be referred to as the 'LMS' or as 'Moodle'. It is the same system.

You will log into the LMS with your student username (12345678@students.ltu.edu.au) and your password.

Accessing the LMS

All authorised student users have been issued with a username and password. These will be the same details needed for accessing your university email account.

To gain access to the LMS, follow these steps:

1. go to the LMS log in page
2. login using your student username and password
3. once you have logged in a list of your available LMS subjects will be shown.

LMS subject pages generally appear two weeks before the start of classes.

Please note: It can take 24 - 48 hours after enrolment for subjects to become available in the LMS.

If you have forgotten your password please contact us.

Your profile photo in the LMS

If you intend or already have uploaded your own photo to the LMS. It will be overwritten with the official La Trobe student ID photo.

By default, your photo will be visible only to you and to the lecturers and tutors of your subjects. You will have the option of making your photo public and replacing it should you wish to do so.

You can do this from the 'Edit Profile' setting within the 'Settings' block.

Why can't I log in?

There could be many reasons why you can’t log in. The most common reasons are:

• forgotten password
• entering your password incorrectly
• using an unsupported browser
• just accepted your offer.

Some other things to think about include:

• If you have just accepted your offer on StudentOnline you wont be able to access the LMS for 24 - 48 hours.
  Confirm your username and password. You can get help with resetting your password on our Reset Password page.
• Note: passwords are case sensitive, check that caps lock is turned off.
• Check your Statement of Account (through StudentOnLine) to ensure that you are correctly enrolled in at least one subject.

What is the difference between my username and email address?

At La Trobe university, you will have:

• a student id number
• a student username and,
• a student email address.

Why can't I see my enrolled subjects?

It can take up to 24 hours after enrolment for subjects to appear in the LMS.

1. Log into StudentOnLine to confirm your enrolment in the subject and verify with your lecturer if LMS access is required.
2. If you still cannot see your subject, check if it is hidden in the LMS:
   • Log into LMS.
   • Scroll down to the Subject Overview block.
   • Ensure the filter option is set to "All" rather than In Progress, Starred or Removed from View.

If your subjects still haven't appeared after 24 hours, it's possible your lecturer has set a start date that hasn't yet passed. Please contact your lecturer or Student IT Support for further assistance.

Why can't I see my past subjects?

Subjects on the LMS system are scheduled to close after a set completion date. These time frames are set by the subject coordinator and often will vary per subject. Subjects often will close after final grades have been awarded but it can be longer.

Prior to being awarded your final grade you should backup all work you want to store including downloadable files, assessment tasks with grades and any other information.

Please note: We cannot provide access to these subjects if they have been closed. If you do require access after the completion date you will need to request this to the Subject Coordinator directly and it is at their discretion to provide access.