Students > Support > Student IT Support > Office 365

Office 365

Office 365 is available to our students, providing access to essential tools like Word, Excel, PowerPoint, and Outlook.

Your La Trobe email address and log in username are not the same. The difference is defined below. Ensure when logging in to enter the username format.

Username: 12345678@students.ltu.edu.au
Email Address: 12345678@students.latrobe.edu.au

Log into Office 365

  1. Visit the Office 365 platform
  2. Enter your La Trobe username (12345678@students.ltu.edu.au) and password.
  3. click Sign in.

Download Office Pro Plus

Office Pro Plus can be downloaded and installed on your PC or Mac for free. 
Watch: How to Download Office

How to install Office 365 - Watch video

Installing Office apps for Windows and MacOS

  1. Login to Office365 using your student account
  2. Click 'Install Office' > 'Office 365 apps' at the top-right of the dashboard to begin downloading the installer
  3. Run the installer after it completes downloading

The installer will automatically install all Office apps onto your PC (Word, Excel, PowerPoint, and more).

Installing Office on iOS and android

You can install office apps individually on Android and iOS.

iOS (iPhone/iPad) 

Install Office apps from the App Store individually by searching for the app (e.g Microsoft Word).

Android

Install Office apps from the Google Play Store by searching for the app (e.g Microsoft Word)

Access Office apps using your web browser

Office apps are also available for use in a supported web browser (e.g Chrome, Firefox).

Some features of Office apps that are available in the desktop applications are not available in the web version. We normally recommend installing Office Apps on your computer if it is compatible.

You can access Office apps from the Apps dashboard.

Access your email

Access your email

Send emails from any device

OneDrive for Business

OneDrive for Business

Access and share files

FAQ

There are multiple ways to access your La Trobe emails across multiple devices. All the ways to access your emails can be found on our access your email page.

What is the difference between my username and email address?

At La Trobe University you will have a student id number, a student username and a student email address. This can be a bit confusing so we have a helpful video that will explain the difference between these and outlines when to use them.

Watch video

OneDrive is cloud storage we recommend using to save and backup your La Trobe files. For further information, see our OneDrive page.

To export your student emails to a single Outlook data file (.pst)(or .olm for MacOS) you must use the Outlook Client. The export function is not available in Outlook Web (OWA).

Using Outlook for Windows and  MacOS

Using Outlook for Windows:

  1. Open Outlook, click File > Open & Export > Import/Export.
  2. Select 'Export to a file' > 'Outlook Data File (.pst)'.
  3. Select the top-most option (<your student ID>@students.ltu.edu.au) if you'd like to export your entire email and ensure the 'Include subfolders' option is checked.
  4. Choose a location and name for your backup file, and then select Finish.

Using outlook for MacOS

  1. Open Outlook, click Tools > Export.
  2. Select the items you'd like to export and click Continue.
  3. Navigate to a location to save the exported file and click Save.
  4. Once the export has completed, click Finish.

To import your student emails from an Outlook data file (.pst) (or .olm for MacOS) you must use an Email client. The following instructions will be for Microsoft Outlook.

Using outlook for windows

  1. Open Outlook, click File > Open & Export > Import/Export.
  2. Select 'Import from another program or file' > Next.
  3. Select Outlook Data File (.pst) > Next.
  4. There will be options to choose regarding what to do with duplicate emails. If you aren't sure, just click Next.
  5. Select the location in Outlook to Import the file into (e.g another Mailbox you have already added to Outlook)
  6. Click Finish.

Using Outlook for MacOS 

  1. Open Outlook, click Tools > Import > Outlook for Mac archive (.olm) (or .pst if importing from a Windows backup) > Continue
  2. Select the file to import from your Mac and click Import.
  3. Imported items will appear on the navigation panes (Mail, Calendar, People, Tasks, Notes) under 'On My Computer'.

You can activate Office on five devices at the same time.

This includes any combination of PCs, Macs, tablets, and phones. If you'd like to sign out of a device, you can do so from the Office 365 portal.

Managing Devices

You can sign out of your student account on all devices by navigating to your Office365 profile and clicking 'Sign out everywhere' (under your profile name).

Windows 

Common issues with the Windows Office Apps can be resolved by running a repair of the installation.

  1. open 'Settings'
  2. select 'Apps'
  3. located 'Microsoft 365 Apps for enterprise' (yours may be named slightly different)
  4. click the 3 dots next to the name
  5. select 'Modify'
  6. select yes at the pop up
  7. you will be presented with an option to run a 'Quick' or 'Full' repair. (you may need to attempt both repairs)
  8. After the repair is complete, restart your PC and try launching one of the apps again.

If issues persist please contact our support team.

MacOS:

Common issues with the MacOS Office Apps can be resolved by running the Office License Removal Tool.

The Tool will remove the Office Apps license files on your mac and will allow you to re-sign in using your La Trobe account to activate the applications.

If you are using your own personal license for installation of Office Apps, we do not recommend using this tool.