Students > Support > Advocacy

Advocacy

We’re here to help

Student Advocacy is funded by the Student Services and Amenities Fee (SSAF) and is independent of La Trobe University decision-making. The Student Advocacy service will listen, help to work out problems with you and support you through university processes.

The Student Advocacy service is free and confidential and available to all La Trobe students, no matter where you are located. Our Student Advocates are guided by the La Trobe Advocacy – Services and Independence Charter.

Student Advocates will support you by:

  • Listening to what you have to say
  • Providing information to help you understand options
  • Empowering you to have a voice
  • Implementing action to address your needs
  • Resolving issues through communication and action

Student Advocates can make referrals, talk to people on your behalf, and be there with you at meetings and hearings.

For more information see our FAQ: What is a Student Advocate?

What can Student Advocates help with? 

When should I contact a Student Advocate?

  • If you feel overwhelmed
  • If you don’t know what to do
  • If you want support doing something
  • If you need help with something specific to do with University

Make contact as soon as possible so we have as much time as possible to assist you.

What should I expect in a meeting with a Student Advocate?

The Student Advocate will:

  • ask you to share your experiences or concern
  • ask you what you want to happen
  • provide you with the information to help you make decisions
  • ensure your privacy and confidentiality is maintained
  • be respectful, empathetic and responsive to you in your situation

What should I do in a meeting with the Student Advocate?

  • Be honest
  • Be respectful
  • Be yourself
  • Be open minded

Contact the Student Advocacy Service

Contact Student Advocacy via

Our working hours are Monday to Friday from 9 am - 5 pm. Please note, the service will be unavailable during the University closure period, from 24 December to 2 January 2025, and will re-open on 2 January 2025.

In case of emergency: