International course fees FAQs

Your fees must be paid by the payment due date for each subject issued on your Statement of Account. Your Statement of Account will be sent your student email account each Study Period and is available in StudentOnLine on the 'Documents' page under the 'Personal' tab. Payment options are listed at the bottom of the second page of your Statement of Account.

You must pay your fees by the due date. If you do not pay your fees by the due date sanctions will be imposed on your student account, a late payment fee may be charged and your enrolment may be cancelled.

Reminder notices and Final notices will be sent to your student email account.

If you do not pay your fees by census date, you will immediately be issued with a Notice of Intent to Cancel letter via email. You must then follow the steps outlined in the letter to revive your enrolment. You will be required to pay a revival of enrolment fee.

If you cannot pay your fees, you must contact International Student Services to discuss your options.

Your letter of offer contains important information, including indicative annual tuition fees. Once you’ve accepted your offer, you can pay via our International Online Application System.

This portal is a secure online service that allows you to make your tuition fees and Overseas Student Health Cover payments. You can use VISA/Mastercard, Western Union Business Solutions or Flywire (in your local currency, where available).

If you experience any difficulty making a payment, please contact ASK La Trobe.

Sanctions are restrictions that are imposed on your student account when fees are overdue.

Sanctions restrict services and prevent your access to StudentOnLine to vary your enrolment, and access results and transcripts.

Sanctions may interrupt access to the Learning Management System and student email.

Sanctions will be lifted when all overdue fees are paid, including the revival of enrolment fee.

Your enrolment will be cancelled immediately after census date if you have overdue fees.

If you do not pay your fees by census date, you will immediately be issued with a Notice of Intent to Cancel letter via email. You must then follow the steps outlined in the letter to revive your enrolment. You will be required to pay a revival of enrolment fee.

This Notice of Intent to Cancel letter details the actions required and allows for 20 working days to appeal the cancellation process.

If you wish to appeal the decision to cancel your enrolment, you have 20 working days from the date of the Notice of Intent to Cancel letter.

To appeal, you must submit a written application to ASK La Trobe. You must describe your reasons for your appeal.

An appeal may only be considered:

• if you feel there were errors in the process
• if you have new information about circumstances that have contributed to your inability to pay your tuition fees by the specified date(s). These circumstances are generally those that are beyond your control and have an impact on your course progress or wellbeing. You must provide evidence of these reasons with supporting documentation.

You may contact International Student Services for assistance during the appeal process.

If you enrolment has been been cancelled due to unpaid fees, you can revive your enrolment by paying pay all overdue fees and revival fees.

A completed Revival of Enrolment form with payment receipts must to be submitted to ASK La Trobe.

The scam involves someone recommending a third party who provides a fee discount.

Students are advised to pay their fees less a discount to the third party.

Following this payment, the student receives receipts of fee payment made to their institution by credit card and their student statement of account shows their fees have been paid.

However their fees are paid on a stolen credit card, the cardholder then disputes the payment, and the payment is then reversed.

The student then has a debt from the fee department at University as their fees are still owing, and they have lost the cash they paid to the third party.

The third party then disappears and students are in significant debt. This has caused significant distress to the students who believed they were getting a good deal.

La Trobe University does not provide fee discounts to any third party, so please pay your fees directly to the University.

For more information on scams please read the Safer Community Scams and Fraud Factsheet.