The below message was emailed to all students on 1 March 2022
The start of semester is a busy time on campus – and a busy time for the ASK La Trobe team. To get help fast, start by searching for answers to your questions in our FAQs.
If you can’t find what you need, reach out to us via LiveChat or visit us at your nearest campus Help Zone.
Note that the ASK La Trobe phone line is closed for the remainder of this week so that we can focus on providing face-to-face and online support while we welcome our students back to campus.
Frequently asked questions this week:
- Steps to enrolment/re-enrolment in StudentOnLine
- Steps to enrol in electives
- New students: Enrolment support
- Timetable clashes
- Password Resets – forgotten password
- What is a Unique Student Identifier (USI)?
- Connecting to campus WiFi
- Ordering your student ID card